Yes. On the Gambling Commission’s register read on 18 October 2026, virgingames.com is listed under Gamesys Operations Limited, which holds an active remote licence for betting (real events), betting (virtual events), casino. The register gives the domain the status «White Label» under that account.
| Status on the register | Listed · domain status: White Label |
|---|---|
| Licensee | Gamesys Operations Limited · account 38905 |
| Active remote licences | 038905-R-319430-023 · Betting (real events), Betting (virtual events), Casino |
| Brand domains on the register | virgingames.com |
| Earliest start date of these licence activities | 1 November 2014 |
Regulatory action on the register
Every action the Gambling Commission lists against the account(s) behind this brand, newest first, with the amount quoted from the decision. Read on 18 October 2026.
| Decision date | Licensee | Outcome | Source |
|---|---|---|---|
| 22 November 2023 | Gamesys Operations Limited (38905) | Financial penalty, Conditions attached to the licence, Financial penalty and Warning — «a total financial penalty of £6,071,292» | Decision |
Rules that apply on Virgin Games
- Inviting, causing or permitting a child or young person to gamble is an offence under section 46 of the Gambling Act 2005. Online casino play and betting with a licensed operator are for adults aged 18 and over.
- Since 9 April 2025 the maximum stake on an online slot is £5 per game cycle for adults aged 25 or over, and since 21 May 2025 it is £2 for adults aged 18 to 24. The limits apply to online slots only, not to roulette or blackjack (Gambling Commission guidance).
- Since 19 January 2026 licensed operators cannot attach wagering requirements of more than 10 times to a bonus, and promotions that make you play two or more types of gambling (for example betting and slots) to unlock them are banned (Gambling Commission).
- Every online gambling operator licensed by the Gambling Commission has had to participate in GAMSTOP, the free online self-exclusion scheme, since 31 March 2020.
Same licensee, other domains
Gamesys Operations Limited declares 12 domains on the register in total, including these brands with a profile.
Jackpotjoyjackpotjoy.comBally Casinoballycasino.co.ukMonopoly Casinomonopolycasino.comRainbow Riches Casinorainbowrichescasino.co.uk
Previous and next in the register (alphabetical)
Frequently asked questions
Is Virgin Games legal in the UK?
Yes. virgingames.com is on the Gambling Commission’s public register (read on 18 October 2026) under Gamesys Operations Limited, with an active remote licence for betting (real events), betting (virtual events), casino.
Who owns Virgin Games’s UK licence?
The register lists Gamesys Operations Limited (account 38905).
Has Virgin Games been fined by the Gambling Commission?
The register of regulatory actions lists 1 action against the account(s) behind Virgin Games; the most recent is dated 22 November 2023 (Financial penalty, Conditions attached to the licence, Financial penalty and Warning). The table above links each decision.
Is Virgin Games on GAMSTOP?
Every online operator licensed by the Gambling Commission must participate in GAMSTOP, and Virgin Games is licensed. How GAMSTOP works.
Do I pay tax on winnings from Virgin Games?
No. The Gambling Commission states that gambling winnings are tax-free for customers, whatever the amount. Gambling tax in the UK.
How do I complain about Virgin Games?
To the licensee first (Gamesys Operations Limited), which has eight weeks to resolve it; then to a free ADR provider. The steps.
Source: Gambling Commission public register of gambling businesses (download) · files dated Sun, 18 Oct 2026, read on 18 October 2026
Official sources
- Gambling Commission — Register of regulatory actions, read on 18 October 2026.
- Gambling Commission — Online slots stake limit guidance (last updated 16 June 2025), read on 18 October 2026.
- Gambling Commission — Gambling promotions to be safer and simpler (last updated 24 July 2025), read on 18 October 2026.
- Gambling Commission — Online operators required to participate in GAMSTOP from March 2020, read on 18 October 2026.