The national helpline changed its number
The National Council on Problem Gambling runs the National Problem Gambling Helpline and now publishes it as 1-800-MY-RESET — call, text or chat, 24 hours a day, every day. Its own SMS terms still list 1-800-522-4700 and 1-800-697-3738 as working numbers. Plenty of casino guides are still printing an old number.
Self-exclusion is per state
Each state runs its own self-exclusion list, and it applies to every operator licensed there. The state pages link to the regulator that keeps the list.
Self-exclusion in the three states we list
Each regulator keeps its own list, and the rules differ: how you sign up, how long the ban lasts and whether it ends on its own. This is what each one publishes, read on October 15, 2026.
| State | Online self-exclusion | How to enroll | Length | Help line the regulator prints |
|---|---|---|---|---|
| New Jersey | Division of Gaming Enforcement self-exclusion program | Online, from your player account, in person or by video conference | One year or five years (online or player account); one year, five years or lifetime (in person or video) | 1-800-GAMBLER |
| Pennsylvania | Gaming Control Board iGaming self-exclusion | Online on the PGCB website, or at a PGCB office | Chosen when you enroll; ends when the period ends | 1-800-GAMBLER |
| Michigan | Responsible Gaming Database (RGD) | At an MGCB office, or a notarized application by email or mail | 1 year or 5 years; no early removal | Not on the page we read |
New Jersey: four ways to sign up
The Division of Gaming Enforcement (DGE) lists four methods. In person or by video conference you can exclude yourself from casino gaming and sports wagering together with internet gaming, or from internet gaming and sports wagering only; there the minimum periods are one year, five years or lifetime. Online, or through your player account at a licensed site, the exclusion covers all internet gaming and sports wagering, with a minimum of one year or five years.
If you are already on the casino self-exclusion list, the DGE says you are automatically excluded from internet gaming as well. Its self-exclusion hotline is 1-833-788-4DGE (1-833-788-4343). For immediate help it lists New Jersey’s gambling helpline, 1-800-GAMBLER (1-800-426-2537), and 988, the National Suicide Prevention Lifeline.
Pennsylvania: separate programs, pick one or several
The Pennsylvania Gaming Control Board (PGCB) runs separate self-exclusion programs for casinos, interactive (online) gambling, video gaming terminals and fantasy contests. You can enroll in one, several or all of them on the PGCB website, or by appointment at a PGCB office through its Office of Compulsive and Problem Gambling (717-346-8300, problemgambling@pa.gov). Nobody can put another person on the lists: enrollment is voluntary and personal.
You choose the length when you enroll. Online, VGT and fantasy exclusions expire at the end of the period you chose and can be extended before they end; a one- or five-year casino exclusion stays in force until you ask to be removed. While excluded you cannot collect winnings, recover losses or accept complimentary gifts, and breaking the ban means confiscated winnings and a possible citation for criminal trespass. Each licensed iGaming site also offers self-imposed limits. The PGCB’s responsible play site tells anyone with a gambling problem to call 1-800-GAMBLER.
Michigan: the Responsible Gaming Database
For online casino gaming and online sports betting, the Michigan Gaming Control Board (MGCB) keeps the Responsible Gaming Database. You can fill in the application at an MGCB office during business hours, or print it, have it notarized and send it by email to MGCB-RGD@Michigan.gov or by mail to the board’s Responsible Gaming Section in Detroit. Written confirmation can take up to 45 days.
You pick 1 year or 5 years, for online casino, online sports betting or both. There is no early removal: your name comes off automatically when the period ends. You can also ban yourself from a single site or app through its own responsible gaming section. The Detroit casinos have a different list, the Disassociated Persons List, which is done in person by appointment (888-223-3044) and allows a removal request only after five years.
1-800-MY-RESET or 1-800-GAMBLER?
Both numbers come from official sources. The National Council on Problem Gambling operates the National Problem Gambling Helpline as 1-800-MY-RESET: call, text or chat, 24 hours a day, every day, confidential, with no payment or insurance information required. New Jersey’s DGE and Pennsylvania’s Gaming Control Board print 1-800-GAMBLER as their state’s gambling help line.
Sources, read on October 15, 2026: NCPG, about the National Problem Gambling Helpline · NJ DGE, Self-Exclusion Program · NJ DGE, self-exclusion FAQ · PGCB, Responsible Play: self-exclusion · MGCB, responsible gaming FAQ.
What we record on each profile
When we open an authorized site’s home page we note whether it names the regulator that licensed it, whether it shows a minimum-age notice and whether it publishes a help line. That is not a score: it is what the page says, quoted as we found it.